WorkerKitJoin the waitlistAI workers for Triage
AI workers for triage read incoming email, tickets, and messages, judge urgency, and label or flag what needs a human first. WorkerKit's firewall decides exactly which inboxes and fields they can see.
- Inbox Triage Assistant Language model Triages your inbox each morning, drafts replies, and flags what needs you.
- Executive Daily Briefing Language model Delivers a prioritized morning brief of your day: meetings, urgent email, blockers, and team chatter.
- Inbox Guardian Language model Watches your inbox while you are heads-down or away, drafts holding replies, and pings you only for real emergencies.
- Email Category Classifier Decision model Sorts a window of inbox mail into your own categories and returns one typed row per message, so an agent can read the shape of an inbox in one call.
- Stuck Orders Watch Language model Finds the Shopify orders that are stuck (not shipped, not paid, high risk, or waiting on a return) and lists what a person has to do about them.
- Inbound Lead Qualifier Language model Qualifies new inbound leads, files them in the CRM, and drafts the first reply within minutes.
- Support Inbox Triager Language model Triages the support inbox: classifies, prioritizes, drafts replies, and files tickets for real issues.
- Daily Phishing Email Scanner Language model Scan new inbox email daily and label messages that show phishing or scam risk.
- Important Unreplied Gmail Finder Decision model Find important Gmail messages that may still need your reply
- Review Sweep Language model Finds Drive docs awaiting your review and related email asks, then leaves holding or review-complete drafts.
- Internal Request Router Decision model Labels incoming requests for IT, HR or Finance and escalates requests needing private handling.
- Critical Email Finder Decision model Reads a window of inbox mail and returns only the messages where something breaks, money is lost, a person is blocked or a deadline passes if the owner does not see them today.
- Grok Morning Brief Language model Hands Grok Bot a prioritized morning digest of meetings, urgent email, and team chatter — read-only, under 400 words.
- Email Jev Classifier Decision model Sorts a window of inbox mail into your own categories and returns one typed row per message, so an agent can read the shape of an inbox in one call.
- Critical Meeting Finder Decision model Reads the week ahead and returns only the meetings where revenue, a decision, a customer or an external commitment suffers if the owner skips them or walks in unprepared.
- Email Reply Needed Screen Decision model Reads a window of mail and says, message by message, whether the owner owes a reply and who owes the next move.
- GitHub Issue Triage Decision model Reads a repository's open issues and decides what each one is, how badly it hurts, and whether it needs a maintainer.
- Decision Queue Language model Ranks Slack or Teams threads where you are the blocker and boosts anything before a same-day meeting.
- Influencer Client Email to Slack Monitor Language model Monitor one client's Gmail label and post attention-needed influencer marketing emails to their Slack channel.
- Grok Inbox Triage Language model Triages overnight email into buckets, saves draft replies only, and never sends — built for Grok Bot operators.
- Sheets Feedback Router Decision model Returns a recommended handling category for each customer-feedback row in a spreadsheet.
- Inbox Reply Labeler Decision model Labels requests needing a reply, urgent requests and bulk mail so your inbox is ready to work.
- Inbox Triage Decision model Labels every unread email follow-up, billing or other with a confidence score, flagging the ones that need you.
What is a Triage AI worker?
A triage AI worker is an AI agent set up to run the triage job unattended, reading each new item, weighing urgency and topic, then labeling or flagging it so the right person sees the right thing first. It typically touches Gmail or Outlook messages, Jira and Zendesk-style tickets, and Slack or Microsoft Teams alerts, always within the read and label permissions you approve.
What these workers do
Flag urgent Outlook mail for a human
Reads each new Outlook message, scores urgency from sender and content, and applies a priority category so the on-call person sees critical mail before the rest.
Label new Jira issues by severity
Reviews freshly filed Jira issues, judges blast radius, and sets a severity label so a lead can pull the worst ones into the current sprint.
Sort inbound HubSpot leads by intent
Reads new HubSpot contact submissions, gauges buying intent from the message, and tags hot ones for sales without touching deal amounts or notes.
Surface at-risk Slack threads
Scans new Slack messages in support channels, spots frustrated or blocked customers, and flags those threads so a teammate replies before they escalate.
How a Triage AI worker runs
What it connects to
When it runs
What stays under your control
Triage questions, answered.
Can a triage AI worker read my whole inbox?
Only the mailboxes and fields you approve. When you connect Gmail or Outlook you grant a triage worker read access to specific folders or labels, and WorkerKit's firewall blocks everything else. You can redact sensitive fields before the worker sees them, keep it read-only so it can label but never delete, and revoke the grant at any time.
Does a triage worker reply to messages or just sort them?
It sorts and flags, it does not reply, unless you explicitly grant send or reply permission. A triage worker's job is to judge urgency and apply labels or categories so a human handles the item. WorkerKit keeps it read-and-label by default, and any write action beyond that requires a permission you turn on.
How does a triage worker decide what is urgent?
It reads the sender, subject, and body of each item and weighs them against the instruction you wrote. You describe in plain text what urgent means for your team, a VIP client, a system-down alert, a blocked deal, and the worker applies that rule to every new Jira issue, Outlook mail, or Slack thread it is allowed to see.
Will a triage worker touch tickets it should not see?
No, it can only read the projects and channels you scope it to. In WorkerKit you bind a triage worker to specific Jira projects or Slack channels, and per-entity scope stops it from reading anything outside them. Fields you redact stay hidden even inside the items it can open.