WorkerKit

AI workers for Follow-ups

AI workers for follow-ups track who owes a reply and nudge the right person before things go cold. WorkerKit decides which threads and contacts they may act on.

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What is a Follow-ups AI worker?

A follow-ups AI worker is an AI agent set up to run the follow-ups job unattended, tracking open threads and commitments, then prompting or drafting a nudge when a reply is overdue. It typically touches Gmail and Outlook threads, HubSpot and Salesforce deals, and Slack messages, watching and drafting only for the contacts and threads you have approved.

What these workers do

Chase unanswered Outlook threads

Watches sent Outlook mail for replies and drafts a polite nudge when a customer has gone quiet past the number of days you set.

Nudge stalled HubSpot deals

Flags HubSpot deals with no activity in a while and drafts a follow-up to the contact so a rep can send it without hunting for context.

Remind on promised Slack replies

Spots Slack messages where you said you would circle back and reminds you before the commitment slips, keeping teammates unblocked.

Follow up on unsigned documents

Tracks contracts sent for signature and drafts a gentle reminder to the recipient when a document has sat unsigned too long.

How a Follow-ups AI worker runs

What it connects to

When it runs

What stays under your control

Follow-ups questions, answered.

Will a follow-ups AI worker send emails without me?

Not unless you grant send permission, by default it drafts and waits for you. A follow-ups worker prepares the nudge with the right context, and you decide whether it sends automatically or leaves a draft for your approval. WorkerKit keeps it draft-only until you turn on send, so nothing goes out behind your back.

Can a follow-ups worker skip certain contacts?

Yes, block rules stop it from ever nudging contacts you name. When you set up a follow-ups worker you can list people it must never message, a key partner you handle personally, for example. WorkerKit's contact rules enforce that block on every run, so those threads stay off the worker's radar.

How does a follow-ups worker know a reply is overdue?

It reads the thread's last activity and compares it to the wait time you set. You tell a follow-ups worker to nudge after, say, three days of silence, and it checks each Outlook thread or HubSpot deal against that threshold. Only threads past the line get a drafted reminder, the rest are left alone.

How is a follow-ups worker different from reminders?

Follow-ups chase an outside reply on a specific thread, reminders nudge you about your own upcoming tasks or dates. A follow-ups worker watches whether a customer answered and drafts a chaser. A reminders worker instead prompts you before a deadline or event. The two jobs stay distinct so neither overreaches.