AI workers for Routing & Escalation

AI workers for routing send each item to the right owner or queue and escalate when needed. PortEden controls which systems and people they may assign to.

• Internal Request Router Decision model Labels incoming requests for IT, HR or Finance and escalates requests needing private handling.
• GitHub Issue Triage Decision model Reads a repository's open issues and decides what each one is, how badly it hurts, and whether it needs a maintainer.
• Multilingual Inbox Router Decision model Sorts unread inbox mail into one folder per language desk and leaves anything unclear where a person will see it.
• Sheets Feedback Router Decision model Returns a recommended handling category for each customer-feedback row in a spreadsheet.

Browse every worker kit